Services
Computer Repairs and IT Support
We all understand if your computer network or even one PC for your business starts going kaput you’re in deep trouble; right? No, you’re not! That’s what our techs do every day! We fix computers!
So, does your network have any of these problems?
- Not operating correctly or optimally
- System keeps crashing
- Error messages are appearing on your screen
- Software applications do not open up
GNTI technicians will run a full diagnostic check-up and pinpoint exactly where the problem lies. Our technicians will then resolve the problem and run a full maintenance test to ensure there are no other problems and that your computer and/or network is operating optimally.
Data Recovery & IT Backup Tools
Do not overlook the importance of the data you have on your network and/or computer. Losing data through hardware failure or accidental deletion can be disastrous. The loss of data often comes at a huge expense to your business. Our technicians are experts at tracing and recalling lost data. The quicker you call us the faster we’ll be there to find your data for you.
GNTI can help you set up a back-up program that ensures a copy of your data is stored on a weekly basis. The back-up can be done either at your premises or remotely by our technicians.
GNTI advises that you create a backup of your data and store it securely in a remote location from your business premises.
Internet Access & Networking Upgrades
There are a lot of internet options, from DSL/ADSL to Cable Broadband to Wireless Broadband. GNTI will work with you to determine the best solution to fit your needs and budget. We will ensure you fully understand the difference between each available plan and the service providers available to you. We will help you connect and make sure it is properly configured both to your private network and/or individual computer systems.
What is Broadband?
A single cable carrying a high speed transmission that contains a large amount of data at one time is considered “broadband”. The most common types of internet broadband connections are cable modems (which use the same connection as cable T.V. and DSL modems (which use your existing phone line).
What is DSL?
Digital Subscriber Line (DSL) is a method of transferring data over regular copper telephone lines.
What is Wireless?
A wireless card in your computer transmits to a wireless router. The Wireless router is either connected to a cable modem (broadband) or DSL modem, which provides internet access to anyone connected to the wireless network.
Experience Network Problems?
People aren’t the only ones that experience communication issues. If your computers are refusing to talk to each other, you need fast on-site service. Next time your network goes down give us a call and we’ll get them talking to each other again.
Want to install a network or not sure if you need a network?
Our technicians will work with you to assess your requirements and provide a solution to meet your needs.
Do you find all this intimidating and not easy to understand?
Before any work is performed we will consult with you and help you to assess your options.
Your security
We will ensure the security and protection of your documents, emails and programs, and resolve any queries you may have.
Additional Support
Once your network is up and running we can also provide training and an aftercare service to support you and your business.
Virus & Spyware?
First let’s answer the following question:
What is a Virus?
Computer “viruses” are small programs or scripts that can negatively affect the “health” of your computer…and your network These malicious little programs can create, move, or erase files, as well as consuming your computer memory. Some viruses can duplicate themselves and travel across networks.
Doesn’t sound good, does it?
What is Spyware?
Nobody likes to be spied on…neither does your computer or your network.
Spyware can capture information like passwords, credit card information, usernames, web browsing habits and emails. If left unchecked, the software is capable of transmitting this data to another person’s computer over the internet.
GNTI technicians have the latest software to:
- Allow the diagnose of viral problems
- Eliminate infections and vaccinate your computer for its future well-being
GNTI can install your own computer firewall. A firewall limits the data that can pass through and protects a networked server or computer from invasion and damage by unauthorized intruders.
Computer Networking
What is a Computer Network?
When you have two or more computers connected to each other, that’s a network. The purpose of a network is to enable:
- File-sharing
- Internet access
- Information between multiple systems
Computer networks can be connected through cables, such as Ethernet cables, phone lines, or wireless. Networks utilize network cards that send and receive data over the airwaves.